Contact Us

Customer Service

Call Center hours:
Monday-Saturday: 9am-8pm EST
24/7 messaging service is available to report urgent issues (such as outages)

Contact Forms

Choose a link below to direct your message/request to the proper department.

New services, assistance with billing, report technical issues or other concerns

Disconnection requests

Vacation Mode requests (for seasonal residents)



Contact Customer Service by phone

Please enter your zip code below to locate your community's dedicated service center.

Mailing Address

3965 Investment Lane, Suite A5
West Palm Beach, FL 33404